America's most popular fire and water resistant safe brand. We open every SentrySafe model — from the small Fire-Safe File Box to the large Big Bolt Fire/Water gun safe.
SentrySafe was founded in 1930 in Rochester, New York, and is now part of Master Lock. The brand specializes in fire-resistant and water-resistant home safes for documents, valuables, firearms, and digital media. SentrySafe is sold widely at home improvement stores nationwide and is one of the most common safes we open in residential service calls. We service combination dial models, electronic keypad models, and biometric fingerprint units across the entire product line.
Fire-rated document and home safes (1/2 to 1 hour ratings). Combination dial and electronic models.
UL classified fire AND ETL verified water resistance. Common in flood-prone homes and commercial offices.
Long-gun and pistol safes with reinforced bolt work. Includes electronic and biometric options.
Bedside electronic and biometric pistol safes. Common forgotten-code service calls.
Forgotten combination, dead 9V battery on the keypad, broken handle, or jammed re-locker — non-destructive opening when possible, controlled drilling when not.
Reset the dial combination on any classic SentrySafe Fire-Safe or change electronic / biometric codes on the keypad models.
The most common SentrySafe service call: low battery preventing entry, or a failed solenoid behind the keypad. Often resolved on-site in under 20 minutes.
Replace a worn-out keypad assembly or upgrade a basic dial unit to an electronic keypad with backup key.
SentrySafe drill points (each series differs), keypad bypass procedures, code recovery sequences, and the recommended manipulation tools for the dial models.
🔒 Access Tech Instructions